Privacy Policy

Privacy Policy

At Sunvise, we value your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from https://thesunvise.com.au (the “Site”).

1. Personal Information We Collect

We collect information such as your device type, browser, IP address, time zone, and cookie data. When you place an order, we also collect your name, billing/shipping address, payment details, email address, and phone number.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you
  • Prevent fraud
  • Improve our website and customer service
  • Send promotional emails (if opted-in)

3. Lawful Basis (GDPR)

If you are an EEA resident, we process your data under the following lawful bases:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Protection of vital interests
  • Public interest tasks
  • Legitimate interests that do not override your rights

4. Your Rights under GDPR

As an EEA resident, you have the right to access, correct, update, or erase your personal data. You can also request data portability. To exercise your rights, please contact us at thesunvise@gmail.com.

Your data is processed in Ireland and may be transferred to countries such as Canada and the United States. See Shopify’s GDPR compliance here: Shopify GDPR Whitepaper.

5. Sharing Your Information

We only share information with trusted third parties to process orders and improve our services. These include Shopify, payment providers, shipping carriers, and analytics services. We do not sell or rent your data.

6. Data Retention

We retain your order information for our records unless and until you request us to delete it.

7. Cookies

Cookies are small data files that help improve your browsing experience. We use functional, performance, advertising, and social media cookies.

Cookies help remember preferences (like language and login) and understand how you use the site. Most cookies are persistent and expire between 30 minutes to 2 years.

To learn more or manage cookies, visit www.allaboutcookies.org.

8. Behavioural Advertising

We may use your data for personalized ads via platforms like Google or Facebook. You can adjust your preferences via:

9. Security

We use industry-standard encryption and security practices to safeguard your data. While no system is 100% secure, we work hard to protect your information.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy policies. Please review them independently before submitting data.

11. Changes to This Policy

We may update this policy from time to time. All changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions or wish to exercise your rights, please contact us:

Sunvise
📧 thesunvise@gmail.com
🌐 https://thesunvise.com.au